Saurabh Arora

Global O2C Head A.P. Moller Maersk

Agenda Day 1. Tuesday 12th October 2021 - Time Zone CET

1:10 PM Create World-Class Transformation at Scale - Maersk Case Study

  • Striving for excellence: What worked and what hasn´t?
  • Driving “multiples” and Scaling from one region across the world
  • Delivering value to the business

3:30 PM O2C Panel Discussion: E2E O2C Process Excellence - How to build a World Class global Cash Collection Operation

·        What changed since the beginning of the pandemic: What did we learn? Are we ready for an unexpected global crash in future?

·        How to rapidly install new habits and promote collaboration between teams

·        Cash is king: The Importance of creating a cash culture throughout the organization

·        Next level O2C Process Excellence

·        Dealing with Customer Complaints and Disputes: How to optimize financial disputes?

·        How do digitization and automation technologies like RPA and AI contribute to delivering a world-class order-to-cash

Check out the incredible speaker line-up to see who will be joining Saurabh.

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