Agility is key in 2025 as GBS evolves to deliver enterprise-wide value across core functions like Supply Chain, R&D, and Commercial Operations. With advancements in AI and the rise of Global Capability Centres, organisations must adapt rapidly to stay competitive.

This year’s SSOW Europe in Lisbon offers a revamped agenda tailored to every stage of the GBS maturity curve—whether you’re building foundational capabilities, scaling operations, or redefining excellence as a leader.

• Big Ideas Stage: For visionary leaders driving innovation, redefining GBS, and exploring bold strategies.
• Split-Plenary Stage: For organisations scaling operations and tackling challenges across regions and functions.
• Foundational Capabilities Stage: For those starting their GBS journey, building strong foundations for growth.