·       The key drivers for finance modernisation and transformation

·       What does finance transformation look like for different organisations?

·       Creating finance excellence through GPO leadership

·       Leveraging advanced automation and AI technologies to drive the next level of transformation

·       Getting down to what your O2C process really needs to deliver improvement opportunities

James Riddett

Director, Digital Transformation
HighRadius

See Bio

Lafras Moolman

Director Finance Transformation
CRH – Tarmac

See Bio

When it comes to technologies that can be applied to O2C Transformation, there are a plethora of terminologies including RPA, AI, Machine Learning, Natural Language Processing and Intelligent Document Processing.. It is important to understand the key differences between them and how you can best leverage different tools for different things to accelerate your transformation journey. Join this session which aims to demystify these tools and more importantly to learn how you can best apply them in your O2C processes:

·       Understanding the differences between RPA, AI, Machine Learning, NLP & IDP

·       Examining the use cases for RPA & AI Order to Cash processes

·       How combining these technologies in the right ratio can help deliver the right results

Rob Bullen

Group Head of Global Business Services
BAT

See Bio

Organisational silos are one of the major roadblocks when it comes to O2C transformation. This panel invites experienced finance and GPO leaders to uncover these key challenges along their transformation journey and more importantly how they have overcome these challenges to develop true End-to-End O2C operations.

·       Introducing internal SLAs/OLAs within the organisation; taking into consideration error rates, operating costs & cycle times

·       What are the practical ways of improving visibility across organisational boundaries to eliminate process silos?

·       Overcoming challenges from silo-ed legacy systems

Anil Ramlal

Global Process Owner – Order to Cash
International Flavors & Fragrances

See Bio

With recession looming, working capital management and optimization remains a key priority for finance leaders to ensure cashflow and liquidity. It can also be a key indicator for the operating health of the business. Join this session to hear key elements and best practices working on capital management and optimization. 

Rahul Malhotra

Senior Director – SSC Operations & Global Process Owner QTC
Avis Budget Group BSC (Hungary)

See Bio

·       Defining and optimising the operating model: Creating more opportunities for centralisation and harmonisation, stakeholder management and understanding the need for technology

·       Does your operating model fit the company culture and aligned with the business objectives? 

·       What does good look like for Source to Pay and how are we benchmarking against that?

·       The role of GPO in the Source-to-pay transformation

Gabriela Stanakova

Senior Director, GBS Source To Pay Global Operations
Kimberly-Clark

See Bio

Jakub Wojdat

Senior Director Finance, Global Head of Finance Shared Services
TE Connectivity

See Bio

·       Examining how standardisation can be the key to success in driving transparency and efficiency

·       Finding the right balance between processes that conform to standardisation measures and those that require more complex and individualised processes

·       Exploring Steps involved to achieve an effective alignment of implemented standardisation across different business entities

·       Introducing achievable and measurable KPIs and other performance measures to be implemented to drive standardisation 

Mihaela Cretu

Director, Global Shared Services
Puratos

See Bio

Carlo Peretti

VP Global Director Business Shared Services
Holcim

See Bio

HR operations and HR shared services have gone through a journey of major transformation in the past few years. This keynote panel will examine the key direction of the current and future trends and help you setting your own transformation priorities

·       Key trends in HR Shared Services delivery model

·       From HR focused to Employee focused: An important shift?

·       What are the new technologies required to drive digital transformation?

At Deutsche Telekom, digital transformation is a key competitive advantage and nature of the business. From HR Cloud to Robotics to Analytics, the digital capabilities are paving the way to enable a future-led HR service. However, the arising business complexities are what’s keeping the leadership team awake at night. Join this case study to find out how they are overcoming business complexities whilst keeping the pace of digital transformation.

·       Understanding and overcoming the hidden challenges of digital transformation

·       Addressing business complexity and sharing examples of how to overcome them

·       Developing a HR Service Governance model 

Matthias Maschke

SVP HR Services Hire to Retire
Deutsche Telekom

See Bio

This session will take the attendees through to the everyday challenges of HR Shared Services as they strive to drive that next level excellence.

·       What are the key challenges as we look to streamline HR processes?

·       How are we developing a continuous improvement culture in HR shared services?

·       The role of automation and analytics: Have we fully taken advantages of these technologies? What are the successes and challenges?

Iwan Roberts

Director, Global People Operations, Services and Colleague Experience
Entain

See Bio

Olga Antoshina

Global HR Operations & Experience VP
Mars

See Bio

Many companies and enterprises are going through M&A or spin-off activities to be more competitive. What happens to the GBS organisation in these scenarios? The Sandoz case study would provide a glimpse into key challenges, strategies throughout such journeys.

·       Developing an HR operations strategy that suits the new organisation: What do we need to do differently to fit the new reality?

·       Overcoming the big talent gap: Funnelling the talent pipeline to build out the team: What are the value propositions?

·       Drawing out the scope carefully amongst the GBS organisation, retaining organisation and third-party partners to improve clarity

·       Laying the technology foundations to drive standardisation and efficiency

·       The 5 questions to ask when it comes to new activities and services

·       A reality check: Where are we now and what have we achieved so far?

Miguel Macias

Global Head of P&O Operations
Sandoz

See Bio