20th May, Tuesday

15:30  Unleash Innovation through collaboration and working with Startups

15:50  AI Tools & Applications in Shared Services

For tech innovative organisations, RPA is old news. Join this session to hear new AI tools and applications including OCR and machine learning in GBS.

Liviu Rachisanu, Head of Retail & Private Banking IT, Societe Generale Global Solution Centre

16:10  Democratise AI Adoption at Scale: A Moderna Case Study

In Moderna, AI adoption is democratised across the organisation. The team has created thousands of GPTs and has a full learning curriculum to upskill their people. Use cases from cash collection to pharmacovigilance have been brought to the table to demonstrate value. Join this session to hear their unique approach, the progress the team has made and the paths forward.

Lukasz Wielochowski, Head of Enterprise Solution Hub in Poland, Moderna

21st May, Wednesday

11:20  ChatGPT Enabled Virtual Assistants

11:40  Agentic AI

12:00  S4hana Transformation Best Practice: O2C Process Spotlight

•            Setting up the transformation roles and processes with agile methods

•            Streamlining existing O2C workflows to harmonise with the new system

Anna Ferrari, Director Global Process Order to Cash, adidas

12:20  S4Hana Transformation: R2R Spotlight

12:40  Reserved for Sponsor

21st May, Wednesday

15:00  Predictive Analytics for Real-Time Decision Making

15:20  End-to-End Automation

15:40  Reserved for Sponsor

16:00  Build a Bot

22nd May, Thursday

11:30  Rethinking End-to-End Automation through the AI Lens: Identifying Automation Opportunities Across Parallel Processes

There are probably several hundred processes running in parallel in shared services operations across different functions/verticals such as AP, Goods Receivable in P2P and AR, collections etc in O2C. How similar are these processes and is there a way to identify patterns across these cross-vertical processes to provide insights for automation? What do we need to achieve this and what’s the role of AI in this? Join this session to hear the unique perspectives.

Nikolay Goldovich, Head of Data Process Automation CoE, Sanofi

11:50  End-to-End Automation

12:10  Reserved for Sponsor

12:30  End of Pavilion Stage

---

---

---

---

---

---