EUROPE’S NO.1 SHARED SERVICES & GBS EVENT
SSOWOMEN LEADERSHIP DAY: May 19th, 2025
11:30 am - 1:00 pm
REGISTRATION FOR SSOWOMEN LEADERSHIP DAY
Featuring 8 workshops and 3 Focus Days. Pick your top two workshops or the focus day.
12:00 pm - 1:00 pm
NETWORKING LUNCH FOR SSOWOMEN LEADERS
1:00 pm - 1:05 pm
CHAIR’S INTRODUCTION & WELCOME
11:05 am - 11:35 am
FIRESIDE CHAT WITH ANGELA MANGIAPANE – A CAREER PATHWAY TOWARDS PERSONAL AND PROFESSIONAL FULFILMENT
Angela Mangiapane -
President,
Mars Global Services
Deborah Kops - Industry Influencer and Shared Services Expert, Sourcing Change
With over 35 years of career experience, including eight years leading one of the foremost GBS organisations, Angela has built a remarkable career. In this fireside chat, we sit down with Angela to hear about her personal journey, as well as her perspectives on leadership and transformation. We will explore key areas, including:
· What were the defining moments and experiences that shaped your career?
· How have you approached purpose-led transformation, and what principles guide this approach?
· What perspectives have shaped and influenced you as a leader?
· Why does gender equity matter, and how can leaders build that culture from the ground up?
· How do you approach mentoring and prepare for the next generation of leaders?
1:35 pm - 2:15 pm
SITUATIONAL LEADERSHIP: HOW HAS LEADERSHIP EVOLVED AND WHAT KIND OF LEADERS ARE NEEDED TO LEAD FUTURE GBS ORGANISATIONS?
Ana Cambra -
Head,
Nestlé Business Services
· Why should women become leaders? How do we build a career pathway to achieve that ambition?
· What kind of Leader do you need to be? How can you be mindful of situational influence?
· Introvert vs Extrovert leadership: Developing your own personal brand and leadership style
· How can I be inspirational yet authentic as a leader?
· Where do GBS leaders come from? And what are the next steps?
2:15 pm - 3:00 pm
UNCONSCIOUS BIAS, VULNERABILITY & AUTHENTICITY: BRING YOURSELF TO THE TABLE
Rachel Oosterwijk -
Head of Service Management GBS,
Swarovski
Aneta van den Kieboom - Senior Vice President, Head of Global Shared Services, RHI Magnesita
This session is designed to explore key challenges and changes faced by women leaders around unconscious bias, imposter syndrome, intersectionality and leadership. You will hear key insights on how to recognise and address them.
· Why the traditional authority/command led leadership no longer works today
· How to get out of our own way and overcome self-limiting beliefs
· How is intersectionality addressing the DEI and leadership challenge?
· How do we keep our individuality even when it does not seem to fit the traditional corporate style?
· Learning from failed experiences to expand ourselves as leaders
3:00 pm - 3:30 pm
Networking Break
3:30 pm - 4:10 pm
NAVIGATING CAREER SEASONS AND BREAKING THROUGH GLASS CEILINGS: OPPORTUNITIES, CHALLENGES & DECISION-MAKING AT DIFFERENT STAGES OF YOUR CAREER
This session will feature leaders at various stages of their careers, offering insights into the unique opportunities, tolerance levels, challenges and risks that shape their career decisions. Leaders in their 20s,30s, 40s and 50s will share their perspectives on how they navigate opportunities and challenges at each stage. The discussion will also address the gender and age glass ceilings along the way and share experiences on how to overcome these challenges. Key topics include:
· How to navigate career opportunities in your 20s, 30s, 40s and 50s
· Identifying and overcoming limiting beliefs at different career stages
· Is it too late for me to become a leader? Breaking through the age bias
· Exploring career opportunities in GBS: What’s next for you?
4:10 pm - 4:50 pm
BUILDING A SUPPORTIVE NETWORK THAT YOU CAN LEAN ON: CAREER SPONSORS, MENTORS AND CHEERLEADERS
Franziska Schneider -
Vice President | Global Head HR People Services,
Infineon Technologies
Erin Vincent - Vice President, Global Business Services (GBS), Sonoco
· How are mentorship and sponsorship different and what roles do they play in your career?
· What are the best ways to identify your career sponsors and mentors?
· How can we make mentorship a mutually beneficial relationship?
· Leverage reverse mentoring to build a continuous learning culture
4:50 pm - 5:30 pm
ROUNDTABLE DISCUSSION: OVERCOMING KEY CHALLENGES IN LEADING AS WOMEN - EXPERIENCE SHARING AROUND THE ROOM
Natalie Goffin -
Head of People Solutions,
Takeda Business Solutions
Lubnah Alam - Director of Finance Operations, EG Group
THEME ONE: LEADERSHIP
THEME TWO: LEADING HOLISTIC WELLBEING IN GBS
Natalie Goffin, Head of People Solutions, Takeda
THEME THREE: CAREER PATH
THEME FOUR: OVERCOME IMPOSTER SYNDROME AND LEAD CONFIDENTLY IN A MALE-DOMINATED ENVIRONMENT
Lubnah Alam, Director of Finance Operations, EG Group
