According to the SSON R&A 2023 report, a staggering 76% of respondents are at a low to medium maturity level with their shared services implementation, while 78% have a low to medium level of automation. Recognizing the need to support beginners in this field, we've curated this guide to provide you with essential insights and resources. Whether you're just starting out or looking to enhance your existing operations, this guide is designed to equip you with the knowledge and tools necessary to navigate key decisions, including lift and shift transition, contract negotiations, location strategies, technology selection, and cost optimisation.

Download your complimentary copy of the guide now and explore:

• An introduction to shared services and global business services
• Advice from key experts including Deborah Kops, Founder of Sourcing Change, Steve Rudderham Head of Global Business Services at Carrier, Angela Mangiapane, President at Mars Global Business Services & more!
• Top Tips To Transform Your Cost-Saving Strategy
• Accelerating & Amplifying your Digital Strategy with Process Discovery
• The Future Location Report: The Next Big Shuffle
• Technology, Automation & Generative AI for Shared Services & GBS