Ahead of the 24th Annual Shared Services and Outsourcing Week Europe 2024, we spoke exclusively to Jackie Crockford, VP Global Business Services, AstraZeneca and Phil Priest, SVP Global Shared Services, IFF, about progressive GBS leadership, key investment areas for 2024, words of wisdom for starting a career in shared services and GBS, and memorable moments from SSOW Europe 2023.

Read more and discover:

• Jackie and Phil’s perspective on the true measure of progressive GBS leadership
• What areas AstraZeneca and IFF are investing in over the next 18 months
• Key advice for the Shared Services GBS workforce of the future
• The best bits from SSOW Europe