Discover our panel discussion from Shared Services & Outsourcing Week 2024 on the pivotal role of GBS in navigating and shaping decision-making in an era of digital disruption. Learn about the strategies that were discussed for harnessing the power of GBS to drive organisational success amidst transformative technological advancements, and discover how GBS leaders have redefined their approaches to enable agile and informed choices. Key topics included: Embracing Disruption, Agile Strategies & Redefining GBS.

A huge thank you to the speakers who facilitated this insightful discussion!

• Satish Nair, Senior Vice President and Head of Client Partnership, Infosys BPM
• Priyambhu Arya, CEO of Business Centre of Excellence, ArcelorMittal
• Sebastian Frey, Managing Director, Kärcher Global Services
• Patrick Franchinard, Vice President - Business Services, Air Liquide
• Florence Mui, EVP, Head of Merck Business Services, Merck KGaA