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Event Agenda | Shared Services and Outsourcing Week 2025

Event Agenda | Shared Services and Outsourcing Week 2025

Agility is key in 2025 as GBS evolves to deliver enterprise-wide value across core functions like Supply Chain, R&D, and Commercial Operations. With advancements in AI and the rise of Global Capability Centres, organisations must adapt rapidly to stay competitive.

This year’s SSOW Europe in Lisbon offers a revamped agenda tailored to every stage of the GBS maturity curve—whether you’re building foundational capabilities, scaling operations, or redefining excellence as a leader.

  • Big Ideas Stage: For visionary leaders driving innovation, redefining GBS, and exploring bold strategies.
  • Split-Plenary Stage: For organisations scaling operations and tackling challenges across regions and functions.
  • Foundational Capabilities Stage: For those starting their GBS journey, building strong foundations for growth.