Explore our panel discussion from Shared Services & Outsourcing Week 2024 where industry pioneers and leaders shared how they are leveraging data with AI-driven analytics. Key topics included: AI redefining process intelligence, leveraging advanced AI technologies, from piloting to scaling & augmenting human expertise with AI.

A huge thank you to the speakers who facilitated this insightful discussion!

• Eligiusz Pach, Head of Process Managers, Procure to Pay, Lufthansa Global Business Services
• David Böhm, Head of Business Services Europe, Knorr-Bremse Services Europe
• Lars Hölzer, Head of Business Services & Digital, Fresenius Kabi
• Sergio Oliveira, Global Business Services Excellence & Automation Leader, Philips

Moderator:

• Diederick Badon Ghijben, Industry Principal, Celonis