This year’s SSOW Europe in Lisbon offers a revamped agenda tailored to every stage of the GBS maturity curve—whether you’re building foundational capabilities, scaling operations, or redefining excellence as a leader.

• Big Ideas Stage: For visionary leaders driving innovation, redefining GBS, and exploring bold strategies.
• Split-Plenary Stage: For organisations scaling operations and tackling challenges across regions and functions.
• Foundational Capabilities Stage: For those starting their GBS journey, building strong foundations for growth.

For 2025, we have invested a lot of time and resources into significantly expanding the HR Stage at SSOW Europe. This year’s dedicated HR content will explore strategies for transforming your HR shared services whilst balancing innovation, employee experience, and scalability. You’ll hear from over 20 HR experts representing top companies like Lonza, Equinix, adidas, Ocado and Deliveroo among others.

This agenda specifically covers the HR-related content so you can easily see at a glance all of the content that is designed for you.