SSOW Europe 2025 marked a major milestone as our 25th Anniversary edition, delivering record-breaking engagement and exceptional insights for the global Shared Services and GBS community. Held in Lisbon, this landmark event brought together 850+ senior GBS leaders, 250+ companies from 42 countries. Now, we’re excited to share the official Post-Event Report, capturing the scale, quality and momentum of this year’s event.

Download the 2025 Post-Event Report to Discover:

✨ Who attended – job titles, industries, regions and logos of global GBS leaders

🔥 Top themes – from the G6 Digital Debate to cutting-edge AI use cases and next-gen operating models

📈 Engagement metrics – community feedback and interaction data

🏆 SSON Impact Awards – spotlighting the innovators shaping the industry

🚀 What’s next – key partnership opportunities in 2025 and beyond

Customer Success at SSOW Europe 2025: What makes our sponsors return – and how we're raising the bar for 2026

Access your copy of our inaugural Customer Success Survey Report, packed with real sponsor feedback from Shared Services & Outsourcing Week Europe 2025.

🔍 What’s inside the report:

• Honest feedback from sponsors on pre-, during-, and post-event experiences
• Performance scores across key touchpoints – including ROI, support, and goal alignment
• A spotlight on our first dedicated Customer Success Manager and her impact
• Clear benchmarks met – and where we’re improving for even more value

💡 Why it matters:

• Customer Success is now a key strategic differentiator – not just support
• Proactive, personalised engagement drives satisfaction and retention. We are actively investing in your experience!
• Your goals are our goals – and we’re committed to delivering measurable outcomes

📥 Download the report to see how we’re evolving sponsor experience at SSOW Europe – before, during, and beyond the event.

SSOW Europe is the premier meeting ground for GBS, shared services and outsourcing leaders from across the region, bringing together 850+ senior, forward-thinking executives for three days of strategic discussions, showcases, and networking. Connect directly with senior decision-makers with specific challenges and projects, looking to explore innovative technologies, ideas, and platforms to drive transformation and sustainable growth.

Details in the document include:

• Event Overview
• Attendee Breakdown
• 2025 Key Themes
• Engagement Opportunities
• Sponsorship Package Options
• 2025 Partners

Download your copy of the Sponsorship Prospectus now >>

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