Agility is the key to thriving in 2025 as GBS evolves into the ultimate value driver for enterprises. From taking on core functions like Supply Chain, R&D, and Commercial Operations to embracing AI and Global Capability Centres, GBS organisations must adapt rapidly to remain competitive.

This year, SSOW Europe in Lisbon offers a completely revamped agenda tailored to every stage of the GBS maturity curve. Whether you’re building foundational capabilities, scaling your operations, or redefining excellence as a mature leader, this event provides the insights and tools you need.

Explore the Reimagined Stages

Big Ideas Stage: For Visionary GBS Leaders

Focused on mega GBS strategies, this stage is designed for experienced leaders looking to drive innovation, redefine the role of GBS, and challenge conventional models.

Split-Plenary Stage: For Scaling GBS Organisations

Tailored for organisations ready to grow, this stage addresses the challenges of scaling operations and achieving excellence across regions and functions.

Foundational Capabilities Stage: For GBS Beginners and Builders

This stage is dedicated to those just starting their GBS journey or building solid foundations for future growth.