Meet your SSOW 2025 speakers

2025 Speakers

Angela Mangiapane
Angela Mangiapane
President
Mars Global Services
Michele Rochefort
Michele Rochefort
CEO
AXA Global Business Services
Hannele Palje-Rossi
Hannele Palje-Rossi
Senior Vice President, Head of Global Business Services
Stora Enso
Jackie Crockford
Jackie Crockford
VP, Global Business Services
AstraZenca
Rod Lindsay
Rod Lindsay
President, Nokia Business Services
Nokia
Steve Rudderham
Steve Rudderham
Head of Global Business Services
Carrier
Puneet Uppal
Puneet Uppal
Head of Global Business Operations
Diageo
Lars Hölzer
Lars Hölzer
Head of Business Services & Digital
Fresenius Kabi
Rajeev Mall
Rajeev Mall
Vice President - Mondelēz Digital Services
Mondelēz International
AJ Wijesinghe
AJ Wijesinghe
SVP, GBS
Ecolab
Richard Williams
Richard Williams
Finance Strategic Initiatives
Mars Global Services
Deborah Kops
Deborah Kops
Industry Influencer and Shared Services Expert
Sourcing Change
Jan Nikus
Jan Nikus
Head of KONE Business Services
KONE
Vanessa Rechter
Vanessa Rechter
GBS Transformation Global Head
Kerry
Jay Desai
Jay Desai
Vice President, IT Infrastructure & Operations
JTI
Sandy Khanna
Sandy Khanna
Vice President, Finance Operations
Mars Global Services
Dr. Frank Schüler
Dr. Frank Schüler
Managing Director Global Service Center
DHL Global Forwarding and Freight
Jan Mottl
Jan Mottl
Asahi Business Services Director – Finance
Asahi Europe & International
Jarek Wojnarowski
Jarek Wojnarowski
VP, Global Business Services
Pandora
Erin Vincent
Erin Vincent
Vice President, Global Business Services (GBS)
Sonoco
Anil Yadav
Anil Yadav
Senior Vice President & Head of Global Business Services
Philips
Laurent Arnaudo
Laurent Arnaudo
SVP Global Business Services Project
Sodexo
Nathaniel Eaton
Nathaniel Eaton
SVP Finance Operations
Adecco Group
Saskia Poelman
Saskia Poelman
Senior Vice president GBS
adidas
Jana Skottova
Jana Skottova
Senior Director Global Shared Services
eBay
Carlos Guimaraes
Carlos Guimaraes
VP GBS Operations
adidas
Niklas Oldiges
Niklas Oldiges
Finance & GBS Practice Lead Partner Europe West
EY
Maria Saggese
Maria Saggese
GBS Solution Lead Partner Global & EMEIA
EY
Nikolay Goldovich
Nikolay Goldovich
Head of Data Process Automation CoE
Sanofi
Danuta Swieton
Danuta Swieton
VP, GBS Finance Services, Krakow Center Head
Herbalife
Tom Bangemann
Tom Bangemann
Head of Data Development & Research
SSON Research & Analytics
Leonardo Marinelli
Leonardo Marinelli
Global Head of HR Services & Solutions / HR Transformation Leader
Clariant
Nicoleta Apetrei
Nicoleta Apetrei
Chief of Staff of the CEO
Societe Generale Global Solution Centre, in Romania
Lukasz Wielochowski
Lukasz Wielochowski
Head of Enterprise Solution Hub in Poland
Moderna
Isabelle Isnard
Isabelle Isnard
Head of HR and Communications
AXA Global Business Services
John O'Shea
John O'Shea
Global Business Services (GBS) General Manager
Solvay
Pooja Mohan
Pooja Mohan
Global HR Director
RIB Software by Schneider Electric (Software Group)
Alexander Erfe Gasmena
Alexander Erfe Gasmena
Senior Director, Global Human Resource Services
Equinix
Allan Pearson
Allan Pearson
HR Shared Services Lead, EMEA
Lonza
Laura Pui Moldovan
Laura Pui Moldovan
Director HR Operations
adidas
Matthew Doucette
Matthew Doucette
Director, Technical Recruitment
Deliveroo
Matthias Maschke
Matthias Maschke
Senior Vice President, Deutsche Telekom Shared Services Delivery
Deutsche Telekom Services Europe SE
Geraldine Lynch
Geraldine Lynch
Vice President, Global HR Shared Services
Axalta
Salvatore Russo
Salvatore Russo
Head of Strategy and Service Enablement
AstraZeneca
Amy Bancroft
Amy Bancroft
Head of Colleague Services
Marks & Spencer
Natalie Goffin
Natalie Goffin
Head of People Solutions
Takeda Business Solutions
Berin Terzic
Berin Terzic
Global HR Shared Services M&A Head
Siemens
Matt Boucher
Matt Boucher
Head of Logistics People Operations
Ocado Group
Franziska Schneider
Franziska Schneider
Vice President | Global Head HR People Services
Infineon Technologies
Giedre Belazariene
Giedre Belazariene
Head of Operations Business Services Kaunas
Festo UAB, Lithuania
Mariana Cervan
Mariana Cervan
HR Senior Manager, People Services Excellence
Infineon Technologies
Tomasz Bortlisz
Tomasz Bortlisz
Global Payroll Director, GBS Warsaw Site Leader
Boston Scientific
Eva-Maria Nagel
Eva-Maria Nagel
Vice President HR Operations and Systems
Festo SE & Co. KG
Davis Aguilar
Davis Aguilar
Head of HR Operations
Diageo
Dan French
Dan French
CEO
Consider Solutions
Kerstin Bauer
Kerstin Bauer
EMEA Indirect Tax Compliance Leader
eBay
Bjorn Dumortier
Bjorn Dumortier
Director Finance Operations
Zalando
Marcin Dębowski
Marcin Dębowski
GBS Poland / EMEA Lead
PPG
Krzysiek Znaleziony
Krzysiek Znaleziony
Head of Digital Transformation
Philip Morris International GBS
Saj Molaee
Saj Molaee
Senior Finance Director - Global Enabling Functions
AstraZeneca
Arnaud Diaz
Arnaud Diaz
GBS EMEA Regional Lead
Zimmer Biomet
Leigh Nicholson
Leigh Nicholson
Strategy, Business Partnering, and People Experience Lead
Takeda Business Solutions (TBS)
Shahd Al-Azzawi
Shahd Al-Azzawi
Senior Director, Head of FSSC & Operational Finance
Mundipharma
Yousaf Mian
Yousaf Mian
Director, Shared Services Transformation Programme
Mundipharma
Sanjeev Ravindranathan
Sanjeev Ravindranathan
Vice President of Global Finance Shared Services
Harman International
Nigel Coffey
Nigel Coffey
Global Business Services Lead
IVC Evidensia
Edesio Santana
Edesio Santana
Global Digital Acceleration Leader
3M
Lubnah Alam
Lubnah Alam
Director of Finance Operations
EG Group
Ana Cambra
Ana Cambra
Head
Nestlé Business Services
Sebastian Frey
Sebastian Frey
Managing Director
Kärcher Global Services
Mohit Bhatia
Mohit Bhatia
Former SVP and Head of GSC
Maersk
Mariano Andrade Gonzalez
Mariano Andrade Gonzalez
Director
Johnson Matthey Global Solutions
Ana Ferrari
Ana Ferrari
Director Global Process Order to Cash
adidas
Shak Akhtar
Shak Akhtar
Executive Director, EMEA Finance Transformation
Redwood
Marko Kling
Marko Kling
Vice President, Solution Architecture
Serrala
Rafał Duda
Rafał Duda
Director, Global Process Owner O2C
Smith+Nephew
Naomi Secor
Naomi Secor
Global Managing Director
SSON Research & Analytics
Aloys Kregting
Aloys Kregting
Senior Vice President ASML Business Services
ASML
Jules Smeets
Jules Smeets
Head of ASML Business Services Capability Center
ASML
James Thieriot
James Thieriot
VP, Global Business Services Project
Sodexo
Annamaria Bella
Annamaria Bella
Global Process Owner
MOL GBS
Roxana Cucu
Roxana Cucu
Global Process Owner Collections & Customer Experience |Global Service
Meta
Rachel Oosterwijk
Rachel Oosterwijk
Head of Service Management GBS
Swarovski
Etienne Huret
Etienne Huret
CEO
Natixis in Portugal
Tanuja Singi
Tanuja Singi
Vice President and Head of Global Business Services
McCormick & Company
Akos Magyari
Akos Magyari
Director Business Services
Heineken International
Aneta van den Kieboom
Aneta van den Kieboom
Senior Vice President, Head of Global Shared Services
RHI Magnesita
Petter Frisell
Petter Frisell
Business Services Director
PPG Industries
Janelle Souza
Janelle Souza
Director, Global Process Owner Record to Report, Global Business Services
Pandora
Pietro Binetti
Pietro Binetti
GSS EMEA-Americas Director
Stanley Black & Decker
Caitriona Flynn
Caitriona Flynn
Senior Director, Meta Business Services, Global Finance Outsourcing
Meta
Alexander von Thielmann
Alexander von Thielmann
SVP Shared Services, O2C & CRM
Siemens
Michael van der Steen
Michael van der Steen
Operations & Insights Director
BMI Group
Chris Gunning
Chris Gunning
Global Finance Transformation – Global Shared Services
Nielsen IQ
Tuula Tuononen
Tuula Tuononen
Global Process Owner, Procurement Excellence
Konecranes
Pieter de Bruijn Bruijn
Pieter de Bruijn Bruijn
VP Accounting EMEA
Digital Realty
Mauro Portela
Mauro Portela
Managing Director Global Master Data Operations
Danone
Richard Varga
Richard Varga
Senior Director - Global Process Owner - Order to Cash
Mars Global Services
Dennis Mallon
Dennis Mallon
Head of Record to Report (R2R)/ / Finance Operations
Zalando SE
Nick Ward-Hunt
Nick Ward-Hunt
Head of Clinical Research Group Finance Shared, GBS Shared Services Services
Thermo Fisher Scientific
Christian Mroz
Christian Mroz
Global Process Owner RtR (Record to Report)
Amway
Santhosh Unni
Santhosh Unni
AVP and Head of Digital Transformation & AI - EMEA and APAC
Infosys
Aleksandra Brzeska
Aleksandra Brzeska
Global Process Owner RtR (Record to Report)
ISS World Services
Rohitashwa Aggarwal
Rohitashwa Aggarwal
Partner
Everest Group
Jimit Arora
Jimit Arora
Managing Partner
Everest Group
Michelle Wild
Michelle Wild
Global Process Owner - Purchase to Pay
JustEat
Nathanael L’Heureux
Nathanael L’Heureux
Chief Solutions Ambassador
Oversight
Liviu Rachisanu
Liviu Rachisanu
Head of Retail & Private Banking IT
Societe Generale Global Solution Centre

Dedicated People & HR Solution Leaders

Pooja Mohan
Pooja Mohan
Global HR Director
RIB Software by Schneider Electric (Software Group)
Alexander Erfe Gasmena
Alexander Erfe Gasmena
Senior Director, Global Human Resource Services
Equinix
Allan Pearson
Allan Pearson
HR Shared Services Lead, EMEA
Lonza
Laura Pui Moldovan
Laura Pui Moldovan
Director HR Operations
adidas
Matthew Doucette
Matthew Doucette
Director, Technical Recruitment
Deliveroo
Geraldine Lynch
Geraldine Lynch
Vice President, Global HR Shared Services
Axalta
Amy Bancroft
Amy Bancroft
Head of Colleague Services
Marks & Spencer
Natalie Goffin
Natalie Goffin
Head of People Solutions
Takeda Business Solutions
Berin Terzic
Berin Terzic
Global HR Shared Services M&A Head
Siemens
Matt Boucher
Matt Boucher
Head of Logistics People Operations
Ocado Group
Franziska Schneider
Franziska Schneider
Vice President | Global Head HR People Services
Infineon Technologies
Giedre Belazariene
Giedre Belazariene
Head of Operations Business Services Kaunas
Festo UAB, Lithuania
Mariana Cervan
Mariana Cervan
HR Senior Manager, People Services Excellence
Infineon Technologies
Tomasz Bortlisz
Tomasz Bortlisz
Global Payroll Director, GBS Warsaw Site Leader
Boston Scientific
Eva-Maria Nagel
Eva-Maria Nagel
Vice President HR Operations and Systems
Festo SE & Co. KG
Davis Aguilar
Davis Aguilar
Head of HR Operations
Diageo

European SSON Advisory Panel

Michael van der Steen
Michael van der Steen
Operations & Insights Director
BMI Group
Caroline Basyn
Caroline Basyn
Chief Digital and Information Officer
The Adecco Group
Kamila Grembowicz
Kamila Grembowicz
Head of Global Business Solutions
Astellas Pharma
Chris Gunning
Chris Gunning
Global Finance Transformation – Global Shared Services
Nielsen IQ
Sumit Mitra
Sumit Mitra
Chief Executive Officer
TESCO Global Business Services
Jay Desai
Jay Desai
Vice President, IT Infrastructure & Operations
JTI
Niklas Oldiges
Niklas Oldiges
Finance & GBS Practice Lead Partner Europe West
EY
Sandy Khanna
Sandy Khanna
Vice President, Finance Operations
Mars Global Services

SSOW Impact Awards Judges

Chris Gunning
Chris Gunning
Global Finance Transformation
Nielsen IQ
Phil Priest
Phil Priest
Head of GBS
Rolls-Royce
Joanne Griffin
Joanne Griffin
Founder & CEO
AdaptIQ
Fraser Kirk
Fraser Kirk
VP HR Transformation & Systems
GKN Automotive
Kamila Grembowicz
Kamila Grembowicz
Head of Global Business Solutions
Astellas Pharma
Sarunas Suipis
Sarunas Suipis
MD & EVP
Citco Fund Services Lithuania
Lafras Moolman
Lafras Moolman
Director Finance Transformation
CRH – Tarmac
Deborah Kops
Deborah Kops
Founder
Sourcing Change
Sameer Jalundhwala
Sameer Jalundhwala
SVP, GBS Operations & Outsourcing
NTT
Tony Saldanha
Tony Saldanha
President
Inixia

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