As emerging technologies and generative AI continue to reshape how businesses operate, Global Business Services (GBS) is transforming from a cost-efficiency enabler into a strategic powerhouse, fueling enterprise-wide innovation, data-driven insights, and business value.

In this engaging fireside chat, Capgemini is joined by RHI Magnesita to share first-hand experiences and success factors in how GBS can move beyond its traditional role to deliver real enterprise-level outcomes. Together, we’ll explore how GBS organizations can become true change agents, empowered by digital, AI, and a sharper business focus.

Key takeaways:

• Discover how GBS is evolving into a strategic partner driving innovation, insights, and enterprise value.
• Learn from RHI Magnesita’s transformation journey and how they are leveraging GBS to enable business-wide impact.
• Gain actionable strategies to align GBS with enterprise priorities and elevate its influence across the organization.