Organisational silos are one of the major roadblocks when it comes to O2C transformation. This panel invites experienced finance and GPO leaders to uncover these key challenges along their transformation journey and more importantly how they have overcome these challenges to develop true End-to-End O2C operations.

·       Introducing internal SLAs/OLAs within the organisation; taking into consideration error rates, operating costs & cycle times

·       What are the practical ways of improving visibility across organisational boundaries to eliminate process silos?

·       Overcoming challenges from silo-ed legacy systems