Anil Yadav

Senior Vice President & Head of Global Business Services Philips

Anil is the Head of Philips’ Global Business Services. Anil brings over 21 years of work experience in building and leading Global Business Services/ in‐house centers in India for global organizations. His knowledge and understanding of the GBS organization growth trajectory is spread across a wide spectrum of businesses and functional areas. Having previously worked as the Head of Business Operations in Novartis, Anil is credited with leading the company’s global setup to create industry‐leading analytics, medical operations and patient access teams. This included moving work from 40+ countries to the global hubs in Hyderabad and Dublin. He has also enjoyed extensive stints in several global firms, HP, Capital One and Genpact, to name a few. In addition to his specialization in building new centers and setting up functions, Anil also has in‐depth experience related to establishing analytics organizations in India. He strongly believes in building and sustaining high performance teams and is a certified change practitioner and Lean Six Sigma Master Black Belt. Anil holds an MBA from IILM, The Integrated Institute of Learning and Management.

Conference Day Three & Post-Conference Masterclasses: May 22nd, 2025

12:40 PM Keynote: Redefining GBS In the Next 10 Years: How Will Value Be Redefined, Measured and Delivered in the Future?

Today, shared services value is measured in cost, efficiency and productivity. In the near future, progressive companies will redefine value through intelligence, insights and strategic partnering. Join this session to hear what that would look like:

·       How value creation has evolved in the past decade and what are the key trends for the next 10 years?

·       Stepping beyond the term of “value-add” activities to understand what you can be doing to support your SSO and the wider organisation

·       Stepping up the play through intelligence and insights: how important is that and what are the key steps to move towards this direction?

·       Driving innovation around data, process and systems for greater value creation

Check out the incredible speaker line-up to see who will be joining Anil.

Download The Latest Agenda