At its core, HR focuses on the employee journey and experience. So, how do we maintain the focus on people when implementing AI? This session will explore how to leverage AI tools to enhance talent acquisition and improve employee retention, while emphasising the critical need for human interaction. The session will also delve into insights gained from recent research on the interplay between innovative technologies and employee engagement, highlighting the importance of addressing the psychological impacts of automation.

·       Find the right balance between efficiency and empathy in the constantly changing landscape of HR to ensure that the employee experience is always met

·       Improve employee retention rates by implementing practices that prioritise human connection, even in automated workflows

·       Create a culture of continuous improvement by applying tools that encourage open communication between employees and management