Digital business is a reality. Driving workflow automation, utilising mobile-apps and delivering insights with data analytics are just a few of the ways shared services can embrace it. This workshop will walk through the key drivers, challenges and best practices to help you make the most of digital transformation in your shared services

·       What do digital business services look like and what are the key areas of digital transformation?

·       Standardise, Optimise & Integrate: Identifying and overcoming potential roadblocks for different maturity levels

·       Understanding the capability gap and exploring best paths for achieving integrated and digital GBS