There are so many things to consider when setting up an SSC/GBS organisation from scratch and many could go wrong, resulting in delays and increased cost. In this session, learn from experienced SSO leaders about their top tips and tricks to get SSO launch right:

·       How to decide which operating model is right for you

·       Understanding key drivers – what is the catalyst for business services?

·       Linking location strategy to your long-term goals

·       Process consolidation before vs after transit: Pros and cons