Recognising excellent work and celebrating achievements is hugely important for the community, especially at a time like this. SSON’s Shared Services & Outsourcing Impact Awards is a globally recognised, annual industry awards ceremony, which honours and celebrates SSC and service delivery teams who have exceeded industry standards in their SS&O initiatives. Tonight is the night we reveal who the winners are for this year and celebrate with them! This year’s awards will be a night to remember! The Awards Ceremony will be presented at the exuberant off-site Gala Dinner, attended by hundreds of SSOW VIPs and attendees, designed to help us network, unwind and celebrate with the best of the best from the industry. Attendance by invitation or for Gold and Silver pass holders only.

The future of shared services is inevitably wrapped up in the future of talent. Shifting from strictly location-based and brick-and-mortar model to remote and digitally enabled skilled workers is the future. In this session we invite the true pioneers to explore critical questions around the future talent:

·       What is the future of work for shared services?

·       What skills are required for shared services of the future?

·       The growth of unconventional talent models including gig workers and digital nomads: How do they fit in your workforce model?