Many companies have embarked on their transformation journey with S/4 HANA to further drive benefits from their systems and digital transformation. However, the scale and complexity of the project means that it often is a bumpy road for many companies. Join this session to hear about the challenges for rolling out S4HANA, from change management to technical setbacks and everything else you need to know to better prepare for your success 

·       Leapfrogging with S4HANA: the journey towards globally standard processes and data - What are the key challenges and bests practices?

·       Aligning the operating model with standard global processes and enabling standardised service management

·       Focusing on customer experience and business engagement for a better outcome

·       Paving the road to digital GBS

·       Sharing key insights from systems transformation experiences and the impact on the operating model

·       Driving global Standardisation and the GPO model from ERP deployment

·       How can ERP deployment be a vehicle for the future of talent, developing new learning culture and new employee value propositions?

·       How to capture the interaction between the ERP deployment and Data to driving much higher level of insights

With the ongoing cost pressure and ever-changing market dynamics, further exacerbated by the pandemic, GBS organizations need to create new capabilities and drive a disruptive digital-first agenda, to accelerate business transformation in operations. Manoj Nair, along with his esteemed panel will discuss key trends being seen that could disrupt and transform the future state of GBS.

• Hybrid and distributed ways of working are here to stay. How do organizations adapt to this new model while continuing to deliver on the promises of productivity and customer experience

• The need to redesign processes and operating models to enable a digital-first, automation-first approach to deliver GBS transformation at scale

• GBS organizations as beachheads that will drive effectiveness and experience transformation beyond efficiency and how will the GBS of the future look like 5 years from now and what can organizations do today to be future-ready