Manoj Nair

AVP, Global Head of Marketing, Corporate Strategy & Risk Infosys BPM

Manoj Nair is the AVP, Global Head of Marketing, Corporate Strategy & Risk Infosys BPM. He also leads the additional charge of Digital Go to Market. He is responsible for building the Infosys BPM brand, defining its social media strategy, positioning the company as a Thought Leader in its field, supporting the sales team in winning new business and managing the digital assets of the company. Manoj has spent more than 9 years with Infosys BPM where he joined as the Head of Strategy. In his 22+ career years, he has worked across industries with Coca-Cola, GE, ICICI and AXA in varied roles across Marketing, Sales & Strategy. Manoj is a recipient of the prestigious Chevening Gurukul Scholarship for Leadership at the London School of Economics in 2008. He is a member of MENSA- the international high IQ society. Manoj is also a published poet and a short story writer & a winner at the 2020 & 2021 Basho-an International Haiku contest & the Genjuan International Haibun contest 2021. 

Conference Day Three & Post-Conference Masterclasses: May 22nd, 2025

9:40 AM KEYNOTE PANEL: The Future of GBS - Pivoting GBS for the Next Normal

With the ongoing cost pressure and ever-changing market dynamics, further exacerbated by the pandemic, GBS organizations need to create new capabilities and drive a disruptive digital-first agenda, to accelerate business transformation in operations. Manoj Nair, along with his esteemed panel will discuss key trends being seen that could disrupt and transform the future state of GBS.

• Hybrid and distributed ways of working are here to stay. How do organizations adapt to this new model while continuing to deliver on the promises of productivity and customer experience

• The need to redesign processes and operating models to enable a digital-first, automation-first approach to deliver GBS transformation at scale

• GBS organizations as beachheads that will drive effectiveness and experience transformation beyond efficiency and how will the GBS of the future look like 5 years from now and what can organizations do today to be future-ready  

Check out the incredible speaker line-up to see who will be joining Manoj.

Download The Latest Agenda