Margarida Sousa is a finance leader with over 15 years of experience in global financial operations, specializing in Quote to Cash (Q2C) transformation and optimization. As Director, Global Process Owner at Kantar Business Services, she has played a pivotal role in establishing Kantar’s Porto center, navigating complex financial landscapes shaped by acquisitions and disposals. Committed to driving operational efficiency, Margarida drives automation, process standardization, and cross-functional collaboration to enhance end-to-end Q2C performance. A strong advocate for talent development, she is deeply committed to empowering people—fostering a culture of mentorship, inclusivity, and professional growth. She believes that strong, high-performing teams are the foundation of lasting success.
Organisational silos are one of the major roadblocks when it comes to O2C transformation. This panel invites experienced finance and GPO leaders to uncover these key challenges along their transformation journey and more importantly how they have overcome these challenges to develop true End-to-End O2C operations.
· Introducing internal SLAs/OLAs within the organisation; taking into consideration error rates, operating costs & cycle times
· What are the practical ways of improving visibility across organisational boundaries to eliminate process silos?
· Overcoming challenges from silo-ed legacy systems
Check out the incredible speaker line-up to see who will be joining Margarida.
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