Mariano Andrade Gonzalez

Director Johnson Matthey Global Solutions

Pre-Conference Workshops, Focus Stages & Main Conference Day One: May 20th, 2025

4:15 PM CASE STUDY: LAYING A ROBUST GBS FOUNDATION FROM DAY ONE: KEY LEARNINGS ON ORGANISATIONAL DESIGN, PROCESS ORCHESTRATION & TECHNOLOGY

There are many lessons that can be learned from those that have recently launched GBS organisations at scale with speed, particularly when they have an experienced team in place. Join this case study to hear how the team have pulled the key strategies together and built a solid foundation for GBS; to deliver sustained efficiency both now and in the future.

·       Accelerating the GBS launch with an experienced management team pulling transactional cycles together with speed

·       How to effectively untangle the complexities of business process and data with a simplified organisational architecture

·       Where technologies can make a big difference: Gen AI for SOP creation and process mining for process efficiency improvement

·       Building a foundation and having a longer-term plan to deliver continuous improvement after the initial gains

Check out the incredible speaker line-up to see who will be joining Mariano.

Download The Latest Agenda