At Deutsche Telekom, digital transformation is a key competitive advantage and nature of the business. From HR Cloud to Robotics to Analytics, the digital capabilities are paving the way to enable a future-led HR service. However, the arising business complexities are what’s keeping the leadership team awake at night. Join this case study to find out how they are overcoming business complexities whilst keeping the pace of digital transformation.

·       Understanding and overcoming the hidden challenges of digital transformation

·       Addressing business complexity and sharing examples of how to overcome them

·       Developing a HR Service Governance model