Many companies and enterprises are going through M&A or spin-off activities to be more competitive. What happens to the GBS organisation in these scenarios? The Sandoz case study would provide a glimpse into key challenges, strategies throughout such journeys.

·       Developing an HR operations strategy that suits the new organisation: What do we need to do differently to fit the new reality?

·       Overcoming the big talent gap: Funnelling the talent pipeline to build out the team: What are the value propositions?

·       Drawing out the scope carefully amongst the GBS organisation, retaining organisation and third-party partners to improve clarity

·       Laying the technology foundations to drive standardisation and efficiency

·       The 5 questions to ask when it comes to new activities and services

·       A reality check: Where are we now and what have we achieved so far?

There are so many things to consider when setting up an SSC/ GBS organisation from scratch and many could go wrong - resultingin delays and increased cost. In this session, learn from experienced SSO leaders about their top tips and tricks to get SSO launch right:

·       How to decide which operating model is right for you

·       Understanding key drivers – what is the catalyst for business services?

·       Linking location strategy to your long-term goals

·       Process consolidation before vs after transit: Pros and Cons