Rūta Jasiulionienė

Head of Business Centres for Vilnius and Riga SEB Global Services

Rūta Jasiulionienė is responsible for running SEB Global Services centres in Lithuania and Latvia, tasked with providing world-class services to SEB Group customers and business divisions in 20 countries. From Vilnius and Riga, SEB Global Services delivers a broad range of functions – bank operations, trading control and sub-custody operations, financial crime prevention, HR services and finance, as well as data analytics, IT, digitisation and automation. Rūta started her career at SEB Lithuania as the Head of Accounts Operations Management department and later became the Head of HR at SEB Global Services. She moved into her current role as the Head of SEB Global Services in 2016. Since then the number of employees has increased from 1000 to 2700, making SEB Global Services one of the largest global business services centres in the Baltics. Under Rūta’s leadership, the operating model for business support in SEB Global Services was transformed to ensure the most efficient delivery of end-to-end support functions to business areas. Some of the most notable recent achievements are the completion of the new office building NOVA in Vilnius, to which all 1600 employees moved in spring of 2021, as well as the ongoing construction of a new office building GUSTAVS in Riga, which will be finished in the spring of 2023. Both offices operate according to principles of the ‘activity-based office’ concept, offering a high degree of flexibility to employees and encouraging collaboration and creativity.

Conference Day One: May 22nd, 2023

4:00 PM Panel: Lift & Shift, Transition, Scope & Process Standardisation: Avoiding Pitfalls when Launching SSC

There are so many things to consider when setting up an SSC/ GBS organisation from scratch and many could go wrong - resultingin delays and increased cost. In this session, learn from experienced SSO leaders about their top tips and tricks to get SSO launch right:

·       How to decide which operating model is right for you

·       Understanding key drivers – what is the catalyst for business services?

·       Linking location strategy to your long-term goals

·       Process consolidation before vs after transit: Pros and Cons

Conference Day Three & Post-Conference Masterclasses: May 24th, 2023

2:00 PM Masterclass D: EVP, Employer Branding and Talent Models in SSC

As GBS and Shared Services repositioning for business change, another big agenda is repositioning their employee value propositions to be able to respond to the fast-changing marketplace, to create collaborative and

innovative culture especially when the new generation workforce is coming to play. Join this masterclass to hear from the experienced panel sharing insights, experiences and practical tips on these topics:

·       Driving a new value proposition for the current and future workforce

·       What are the practical tips on recruitment and talent retention

·       Redefining leadership to support workforce transformation

·       Looking at unconventional recruitment channels and enhanced training and development to create the leaders of tomorrow

Check out the incredible speaker line-up to see who will be joining Rūta.

Download The Latest Agenda