Salvatore Russo

Head of Strategy and Service Enablement AstraZeneca

With more than 10 years in GBS, Salvatore Russo contributed to establish and develop shared services on a global basis.

Currently, Salvatore is the GBS Strategy Director in AstraZeneca and he joined in April 2018 after 10 years in Vodafone when he was leading the Strategy and Engagement team for the past 3 years.

Salvatore contributed in creating one of the largest and admired Shared Services in the world and his primary focus was to establish shared services capabilities in different geography but also to strategize the overall services and footprint expansion together with the customer engagement and GBS brand awareness and promotion.

Before his Vodafone days, Salvatore worked in ExxonMobil operation centre in Budapest helping the team to adopt a continuous improvement mindset and tools.

Conference Day Three & Post-Conference Masterclasses: May 22nd, 2025

2:00 PM Masterclass C: EFFECTIVE PRICING & RECHARGING STRATEGY: PRACTICAL FRAMEWORKS AND BEST PRACTICES FOR GBS VALUE ARTICULATION WITH A REAL-WORLD CASE STUDY

A fundamental focus for any shared services or GBS organisation is the ability to calculate and articulate value effectively to customer and stakeholders. While there are numerous methodologies available, which approach best suits your organisation? This session will go into the details with a practical demonstration calculating savings and benefits and defining an effective pricing strategy. Join us for insights and interactive discussions on the following topics:

·       How to describe and calculate value in GBS and align it strategically with the enterprise agenda

·       Approaches and models for effective pricing and recharging

·       Strategies for communicating the overall value of GBS to customers in order to balance pricing effectively 

Check out the incredible speaker line-up to see who will be joining Salvatore.

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