Tom worked at Arthur Andersen for 9 years, and at The Hackett Group for 19 years. He is a senior advisor with profound experience in delivery, sales, business development and international consulting practice leadership. He is also a subject matter expert for GBS, benchmarking and KPI models.
Tom was a regular Board member of a publicly listed software company. He was also named “HR Superstar” by HRO Magazine 5 times between 2005-2019 and has mentoring and coaching experience up to the level of mentoring CHRO of 1bn listed company.
Tom has been a regular event speaker, chairman and panelist, and author. He has been voted onto SSON expert panels G6 Europe, G6 Australia, D6 Germany and C6 China. He was Chairman of the Arab Outsourcing event twice and chaired GBS events in China for 10 years. Tom received the award of "Thought Leader of the Year" from SSON in May 2010. He is also the founder of several GBS communities, and proactive supporter of new business setups.
Tom Bangemann shares highlights, trends and interpretation of survey data from SSON Research & Analytics State of the Industry Survey & Report 2023. In this session, we explore trends in operating model, location considerations, technology adoption, CX and EX, among other topics.
Check out the incredible speaker line-up to see who will be joining Tom.
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