Everest Group is a global research organization focused on tech and tech-enabled services. In this capacity, we support enterprise and Global Business Services (GBS) leaders in capturing maximum value from their GBS. We support GBS leaders across the lifecycle of GBS through specially crafted memberships and focused projects. Through a problem-solving and practical approach, we apply research to clients' unique business challenges, helping them confidently navigate evolving market challenges and drive maximum operational and financial performance.

Our guidance helps GBS leaders shape their strategy, from refining scope and influence to orchestrating capability build and value articulation. Our expertise covers sourcing model advisory, GBS strategy and portfolio design, scope and work placement decisions, outsourcing vendor selection, GBS talent and branding strategy, location strategy, as well as strategic cost take out (both vendor and captive costs), and business resilience.