This year’s dedicated HR content will explore strategies for transforming your HR shared services whilst balancing innovation, employee experience, and scalability. You will hear case study examples on change management, how to ensure you are speaking the language of the board, how to balance local vs global business needs, why we need to keep the human in HR in the age of AI, and many more. At Shared Services & Outsourcing Week (SSOW) Europe 2025, we will be covering all aspects of the hire-to-retire life cycle whilst ensuring that we never forget that the primary focus for HR is to continue to improve the employee experience.