EUROPE’S NO.1 SHARED SERVICES & GBS EVENT
A letter from Cathy Gu, #SSOW's Event Director
What a fantastic week we have shared together in Estoril! A huge thank you for being a part of SSOW Europe, the No. 1 event for Europe’s shared services, GBS and sourcing leaders. Prior to the event, there have been huge expectations for something different this year, following the very successful in-person return and the high energy. Now that the dust has settled, I’m pleased to say that
we have more than delivered on that promise!....
MEET THE ALL-STAR 2023 #SSOW SPEAKER PANEL:
Pamela Halpert
Receptionist
Dunder Miffline
Jame Bond
007
MI5
James Halpert
Salesman
Dunder Mifflin
Tony Stark
Inventor
Stark Industries
Michael Scott
Manager
Dunder Mifflin
SSOW EUROPE 2023 ANNOUNCES RUGBY
WORLD CUP LEGEND
JONNY WILKINSON AS THEIR INSPIRATIONAL KEYNOTE
SSOW has a long experience of sharing the stage with champions. Since our live return in 2022, our all-star panels of Shared Service and GBS leaders have already been joined by a world cup-winning footballer and not one, but two, record-breaking distance runners. Those legends taught us much about what it takes to reach the top of your game – and then to stay there – building the resilience, humility and focus that characterises those performing at the very highest level.
Raising the bar on last year was always going to be tough, but if anyone can, its Jonny Wilkinson... read more
2023 AGENDA AT A GLANCE
MADE BY THE INDUSTRY FOR THE INDUSTRY
400+
EXPERTS IN ATTENDANCE
60+
WORLD CLASS SPEAKERS
200+
LEADING BRANDS
7
AWARD CATEGORIES
GBS Leaders
- Understanding the key implications of current macroeconomics on the future of GBS
Benchmarking with industry leaders who are redefining the GBS Operating Model
Understanding the new imperatives of Purpose Based Employee Value Proposition
Following last year’s success, SSON and EY’s GBS Leaders Exchange Club continues provide exclusive opportunities that’s only open to GBS Leaders for strategic networking and learning
GPOs
- Dedicated O2C Focus Day Summit for Order-to-Cash Leaders to learn and benchmark with industry peers
- Dedicated P2P Focus Day Summit for Procure-to-Pay Leaders to learn and benchmark with industry peers
- Dedicated R2R Workshop for Record-to-Report Leaders to draw practical and actional insights
- GPO Leaders can also join dedicated Interactive Discussion Group to join like-minded peers
Functional Heads
- Dedicated finance transformation track to delve into new priorities in finance shared services
- Brand New HR Shared Services Focus Day providing best practices for HRSS Leaders
- An additional dedicated HR transformation track to add even more case studies and value for you!
- Join Innovation and Value Creation themed tracks to hear new and different ways of delivering value to the business
Strategy & Transformation Heads
- Hearing the most relevant GBS transformation case studies to finetune your transformation strategies
- Understanding the depth of people, process and technology challenges to drive meaningful change in your oganisation
- Provide a transformation roadmap for your journey
- Understanding the new decision factors around location strategies, captive vs. outsourcing model and exploring the best approach for you
Digital Transformation & Automation Leaders
- Dedicated tracks showcasing Intelligent Automation & Digital Transformation case studies
- Automation & Digitalization themed Interactive Discussion Groups offering best opportunities to get together with like-minded digital, automation and data leaders for new ideas, techniques and solutions
- Preparing and getting ready for value creation through intelligence, insights and data
- Leapfrogging your digital services to the next level through ERP transformation, BPM & Intelligent Automation As-A-Service
Service, Operations & Site Leaders
- Going back to basics when economic pressure is high: Focusing on service delivery, quality and value!
- Newly designed Services Expansion and Innovation track to explore new areas of services
- Walk away with essential tools, tactics and metrics from the newly designed Service Delivery, Operations & Management Interactive Discussion Groups & Workshops
- Employee, Customer & Stakeholder Experience themed tracks and workshops to highlight key areas to focus on
EUROPE'S FAVOURITE ANNUAL MEETING POINT
FOR LEADING SHARED SERVICES & GBS EXPERTS
“Thank you SSON! It was an amazing event and all the sessions delivered tremendous value! It was a great pleasure to join and to speak! See you next time!”
“What an amazing and inspiring experience!”
“So much inspiration from this year’s event in all the discussions and networking”
“Thank you SSON! It was an amazing event and all the sessions delivered tremendous value! It was a great pleasure to join and to speak! See you next time!”
“Very dynamic sessions, a lot of food for thought, great speakers! Congratulations to entire SSON team!”
“The SSON event in Lisbon was amazing since I got to meet a lot of people working in different sectors, living the journey of shared services”
“I enjoyed all the SSOW sessions. Each event I learn new things!”
“Just attended the Shared Services and Outsourcing Week in Estoril / Portugal. 3 days full of insights and discussions about trends and technology developments in the Shared Services Industry. Very inspirational event #SSOW”
“It’s an experience that gives you tools to be better ”
“Thank you to all who have opened the door to their experience and observations. Learning from your examples will hopefully allow us to act faster and better. Lots of food for thought - thanks to you all.”
“So much inspiration from this year’s event in all the discussions and networking!”
SSOW 2023 PARTNERS & SPONSORS
Lead Partner
Platinum Partner
Gold Partners
Gold Partners
Gold Partners
Gold Partners
Gold Partners
Gold Partners
SILVER PARTNERs
SILVER PARTNERs
SILVER PARTNERs
SILVER PARTNERs
SILVER PARTNERs
SILVER PARTNERs
2023 SSOW Sponsors & Exhibitors
2023 SSOW Sponsors & Exhibitors
2023 SSOW Sponsors & Exhibitors
2023 SSOW Sponsors & Exhibitors
2023 SSOW Sponsors & Exhibitors
2023 SSOW Sponsors & Exhibitors
2023 SSOW Sponsors & Exhibitors
2023 SSOW Sponsors & Exhibitors
2023 SSOW Sponsors & Exhibitors
2023 SSOW Sponsors & Exhibitors
2023 SSOW Sponsors & Exhibitors
2023 SSOW Sponsors & Exhibitors
2023 SSOW Sponsors & Exhibitors
2023 SSOW Sponsors & Exhibitors
2023 SSOW Sponsors & Exhibitors
2023 SSOW Sponsors & Exhibitors
2023 SSOW Sponsors & Exhibitors
2023 SSOW Sponsors & Exhibitors
2023 SSOW Sponsors & Exhibitors
2023 SSOW Sponsors & Exhibitors
2023 SSOW Sponsors & Exhibitors
2023 SSOW Sponsors & Exhibitors
2023 SSOW Sponsors & Exhibitors
2023 SSOW Sponsors & Exhibitors
2023 SSOW Sponsors & Exhibitors
SSOW Research Arm
2023 Lead Media Partner
2023 Lead Media Partner
2023 Media Partners
2023 Media Partners
2023 Media Partners
2023 Media Partners
2023 Media Partners
2023 Media Partners
2023 Media Partners
Secure a front row seat at #SSOW 2024!
To join the event of the year for the Europe GBS and Shared Services community this May, please book online now >>
Contact The SSOW Team
Europe's No.1 Shared Services & GBS event is back this coming May! The 23rd Annual Shared Services & Outsourcing Week will host the largest group of Shared Services and GBS leaders under one roof ever at the beautiful Estoril Congress Centre in Portugal on 22-24 May 2023 .
To secure a spot, book online now. And, for any assistance, please contact us below.
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