The #SSOW Team have compiled our most popular and widely read content this year into an exclusive resource bundle, including: 

1. Maturing and Future-Proofing GBS & the Shared Services Operating Model Benchmarking Report 
   
   
2. Levelling Up Service Management and Orchestration 
   A pioneering view from Frank Schueler, Managing Director Global Service Center (GSC), DHL Global Forwarding, Freight 
   
   
3. The Shift to People & Purpose: Key Insights from a SSOW Women Leader - Part 1 
   Exclusive interview with Maria Saggese, Global and EMEIA GBS Lead Partner, EY 
   
   
4. The Shift to People & Purpose: Key Insights from a SSOW Women Leader - Part 2 
   Exclusive interview with Vanessa Gleason, Head of Strategy, Process Excellence and Innovation, Takeda 
   
   
5. Getting Digitalisation Right 
   Exclusive interview with Thomas Moons, Global Head of Customer Experience (CX) Excellence, Shell 
   
   
6. European Shared Services & GBS Organisations Key Trends & Insights 2023 | SSON Analytics Report 
   
   
7. The State of European Shared Services and HR - Industry Report 
   
   
8. 2023 Snapshot of Attendees

To find out more about maturing and future-proofing GBS & shared services, levelling up service management and orchestration, the shift to people and purpose, getting digitalisation right, the state of European shared services and HR, the key trends and insights for 2023, and the 2023 snapshot of attendees, download the full content bundle here! >>>