These globally recognised awards honour excellence in shared services, business services and outsourcing. Take this opportunity to tell SSON and the world about the award winning work that you and your shared services organisation is doing. Take to the stage with the 2023 Impact Awards winners to share the impact of your operations!

Winners were announced live on stage by a panel of expert judges at the 23rd Annual European Shared Services and Outsourcing Week 2023.

A celebration of the best of the best in the industry; this year's awards was a night to remember! The Awards Ceremony was presented at the exuberant Gala Dinner, attended by hundreds of SSOW VIPs and attendees. In addition, a
ward-winners were invited to join a 'Winners Panel' to share details of their impact-driven projects with the #SSOW audience in a plenary panel discussion.

And, with this all in mind, we are very excited to announce the 2023 SSON Impact Awards Winners:

AUTOMATION IMPACT AWARD

BUSINESS TRANSFORMATION IMPACT AWARD

CHANGE MANAGEMENT IMPACT AWARD

  • Lexmark
  • Johnson & Johnson
  • BT
  • Ericsson
  • East Midlands Shared Services


Automation Impact Award Winner: BT Group

  • NTT
  • ThyssenKrupp Materials
  • Allianz
  • Astellas
  • KONE


Business Transformation Impact Award Winner: KONE

  • Lexmark
  • Dyson Business Services
  • Astellas



Change Management Impact Award Winner: Lexmark

CREATIVE TALENT MANAGEMENT IMPACT AWARD

CUSTOMER CENTRICITY IMPACT AWARD

PROCESS IMPROVEMENT & VALUE CREATION IMPACT AWARD

  • Lexmark
  • Michelin
  • Holcim



Creative Talent Management Impact Award Winner: Michelin

  • Infosys BPM & BT-EE
  • Takeda
  • Shell
  • SLB
  • WNS Client

Customer Centricity Impact Award Winner: SLB

  • Philips
  • Mondelez
  • PMI
  • Infosys BPM & Unilever
  • TESCO

Process Improvement & Value Creation Award Winner: Philips

APPLICATIONS ARE NOW CLOSED!