Taking place on April 8th, Join us and discover how you can elevate customer experience within your GBS, overcome the bottleneck of the limited mindset surrounding CX, and harness technology to assimilate into your CX and EX operations seamlessly.
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SSON is your ultimate resource for business intelligence. Serving professionals from entry-level to C-suite, we're the hub for actionable insights. Dive into our daily analyses, interactive webinars, thought provoking events, and data-rich reports. Curated by industry leaders for industry leaders, offering you a holistic view to stay ahead in an evolving market.
SSON conferences put you in the same room as global experts, providing you with the latest best practice in the field. Our conferences allow you to probe, question, and discuss solutions through case studies, round table discussions, and workshops.
See MoreOur exclusive Select Leadership Summits open the door to an exhilarating mix of business leaders, thought-provoking presentations, strategic one-on-one business meetings and networking. Set your own itinerary and engage with our most productive and rewarding in-person format.
See MoreSSON Digital provides a state-of-the-art virtual learning environment from the comfort of your office, home or hotel room. Our online events can be accessed and revisited at any time, making them the ideal way to learn for busy executives and remote teams.
See MoreSSON Research & Analytics (SSON R&A) is SSON’s global data analytics center, and your premier resource for all the metrics, benchmarks, trends and business insights that affect your Shared Services and GBS operations wherever they are based.
See MoreGBS Certification offers strategies for efficiency, cost reduction, agility & innovation. Elevate your work, team & organization to a new maturity level. With P-GBS Certification, stand out as an expert.
See MoreSSON is committed to transforming organizational success by equipping executives and their teams with expert guidance, innovative tools, and purposeful networking. Our clear and insightful perspectives catalyze faster, more intelligent decision-making, enhancing performance on vital priorities.
SSON is the largest and most established community of shared services, global business services and outsourcing professionals in the world. Established in 1999, SSON recognized the revolution in business support services as it was happening, and realized that a forum was needed through which practitioners could connect with each other on a regional and global basis.
Our audience is comprised of senior-level business executives looking for thought leadership and solutions to help them meet the challenges that enterprise-level organizations face.
Our membership includes leaders and innovators from the world's biggest companies
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