Vinay Firake | 02/11/2014
Global Media and Telecoms is one of the most important growth sectors for Wipro's BPO business. This industry stands out for the speed of change it's been experiencing, and the fact that – being so technology driven – it is leading the way in change. One significant challenge: with the Average Revenue Per User for traditional revenue streams dropping, it's imperative that new revenue streams compensate for this loss. Limiting the "churn" factor through smart data analytics is on...
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