Agentic & Applied AI Digital Summit

Join us on 8–9 September to explore how agentic and applied AI are transforming enterprise operations. Discover how to move beyond pilots, deploy autonomous agents across core workflows, and orchestrate multi-agent systems at scale. Learn how leading organizations are strengthening data foundations, establishing effective governance and oversight, and redesigning work to support human and AI collaboration while delivering measurable business impact.

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Upcoming SSON Events

Where Shared Services, GBS and Workplace Leaders gather to learn, benchmark and connect.

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NEXT UP NORTH AMERICA

AUGUST 10-12, 2026

WorkX Conference

San Francisco, CA

The practitioner-led gathering for workplace, facilities, and corporate real estate leaders...

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IN-PERSON NORTH AMERICA

SEPTEMBER 14 - 17, 2026

Shared Services & Outsourcing Week North America

San Diego, CA

The leading shared services and GBS event, focused on AI, transformation and business impact...

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IN-PERSON EUROPE

OCTOBER 20 - 22, 2026

Shared Services & Outsourcing Week Europe

Amsterdam, Netherlands

The largest gathering of SSO and GBS leaders, covering automation, AI adoption and the evolving operating model...

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IN-PERSON APAC

OCTOBER 20 - 23, 2026

Shared Services & Outsourcing Week Asia

Singapore

The premier event for shared services and GBS, with insight on talent, tech and transformation...

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Turn Insights Into Strategy

Why Learn With SSON

SSON is your ultimate resource for business intelligence. Serving professionals from entry-level to C-suite, we're the hub for actionable insights. Dive into our daily analyses, interactive webinars, thought provoking events, and data-rich reports. Curated by industry leaders for industry leaders, offering you a holistic view to stay ahead in an evolving market.

Conferences

SSON conferences put you in the same room as global experts, providing you with the latest best practice in the field. Our conferences allow you to probe, question, and discuss solutions through case studies, round table discussions, and workshops.

Select Leadership Summits

Our exclusive Select Leadership Summits open the door to an exhilarating mix of business leaders, thought-provoking presentations, strategic one-on-one business meetings and networking. Set your own itinerary and engage with our most productive and rewarding in-person format.

Digital Events

SSON Digital provides a state-of-the-art virtual learning environment from the comfort of your office, home or hotel room. Our online events can be accessed and revisited at any time, making them the ideal way to learn for busy executives and remote teams.

Research & Analytics

SSON Research & Analytics (SSON R&A) is SSON’s global data analytics center, and your premier resource for all the metrics, benchmarks, trends and business insights that affect your Shared Services and GBS operations wherever they are based.

GBS Training & Certification

GBS Certification offers strategies for efficiency, cost reduction, agility & innovation. Elevate your work, team & organization to a new maturity level. With P-GBS Certification, stand out as an expert.

SSON is committed to transforming organizational success by equipping executives and their teams with expert guidance, innovative tools, and purposeful networking. Our clear and insightful perspectives catalyze faster, more intelligent decision-making, enhancing performance on vital priorities.

Our Community

SSON is the largest and most established community of shared services, global business services and outsourcing professionals in the world. Established in 1999, SSON recognized the revolution in business support services as it was happening, and realized that a forum was needed through which practitioners could connect with each other on a regional and global basis.

Our audience is comprised of senior-level business executives looking for thought leadership and solutions to help them meet the challenges that enterprise-level organizations face.

Trusted By Industry Leaders

Our membership includes leaders and innovators from the world's biggest companies

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