Interview: Suzanne Young, Qantas Airways Limited
The Shared Services & Outsourcing Network Editor | 06/13/2012
Suzanne Young spoke to SSON at the 12th Annual Shared Services & Outsourcing Forum, APAC 2009. Suzanne discussed lessons learned at Qantas following the global recession and explained how good leadership and employee engagement has led to cost savings within the organization.
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