Business process management (BPM) is the discipline of discovering, modeling, analyzing, measuring, improving, optimizing, and automating business processes. With today’s advancements in technology, organizations might think it’s as simple as implementing a new solution and expecting results to arrive. However, BPM also requires a mindset and organizational structure to effectively manage and improve processes over time.
The need for governance in BPM is crucial for its existence and effective functioning. A robust governance framework is essential to ensure that the processes are not just theoretical concepts on paper but actually implemented and operationalized.
The following infographic provides guidance on the key elements an organization needs to account for in its BPM governance structure. These five elements focus on having a well-defined process taxonomy, assigning responsible process owners, communicating BPM initiatives, establishing decision-making mechanisms, and conducting regular process reviews.