The Shared Services & Outsourcing Network Editor | 07/15/2013
Calum Cooper is the CEO of the RBS Group’s Global Shared Services Hub in Warsaw, and knows only too well how tough it is for financial institutions to survive the stringent regulatory and capital requirements that have been enforced as a result of the economic crisis.
To continue to operate in certain markets, and expand in others, banks need to take a hard look at their cost structure, he tells Kim Vigilia at SSON’s Central & East European conference, earlier this year.
His...
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