Order-to-Cash "101": Order Processing (Part 2)

The Order-to-Cash (O2C) cycle is the lifeblood of every company, touching all facets of a business, including the most important – its customers. By definition, O2C incorporates the taking of orders via different channels (catalog, email, phone, internet, salesperson, fax or Electronic Data Interchange/EDI), ensuring timely delivery of goods and services, proper invoicing and collections, issue resolution and reporting, and analytics. The very nature of O2C departments requires them to i... To continue reading this story Click Here