Lesley Bird, Head of Procure-to-Pay (P2P) for Equans, recently gave the SSON community an illuminating glimpse into their journey of successfully integrating AI into their P2P operations during a ground-breaking webinar. The following are three key takeaways from the webinar.
Elevating P2P Operations
AI adoption has seen Equans enhance supplier relationships, streamline payments, and revamp invoice processing. Their upgraded supplier interactions are a testament to the power of AI in fostering efficiency.
Superior Reporting
Utilizing Xelix, Equans has unlocked a new era of data analysis and in-depth reporting, further aligning their P2P processes with their overarching organizational goals.
Change Management Triumph
With the introduction of AI and RPA tools, Equans faced challenges but emerged victorious through strategic training and lucid communication, making sure to underscore the easing of routine tasks rather than role replacement.
At its core, Equans' P2P team's journey underscores that AI adoption is not just about process enhancements - it's a people-first approach centered around enriching customer experiences.
The webinar slide deck builds off these takeaways and is an invaluable asset for anyone aiming to leverage AI in their P2P operations. Download these exclusive insights today!
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