The Hackett Digital World Class Matrix™ not only analyzes providers’ capabilities, but also assesses the value that organizations can expect these solutions to deliver. The Customer-to-Cash (C2C) Receivables Creation Software Provider Perspective analyzes and ranks 18 leading software providers in three key process categories:
- Credit Management
- Order Management
- Customer Billing
As such, the report emerges as a valuable asset for finance professionals, with comprehensive insight into how others are performing in the C2C space through process-level performance metrics and best-practice implementation intelligence from more than 25,000 benchmarks. However, the value of the report extends beyond its robust data, as it includes a range of executive insights, from key software provider characteristics to an overview of the service delivery model framework.
The Hackett Group is an IP-based, Gen AI strategic consulting and executive advisory firm that enables Digital World Class® performance. The organization specializes in advanced analytics and business benchmarking, establishing itself as a front-runner in market intelligence.
The report uncovers other fascinating insights such as:
- 2025’s top finance objectives
- Clarity on the differentials and experience from leading customer-to-cash software providers
- A clear, visual overview of the C2C receivables creation landscape
- An unbiased account of credit management, order management, and customer billing
- Digital world-class software provider profile and Hackett’s perspective
In summary, this report is a crucial companion for any company assessing C2C software.
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