As a part of SSON's 2024 Shared Service and Outsourcing Week, SSON was honored to announce the winners of the 2024 SSON North American Impact Awards.
These awards reflect the admirable work of teams that have surpassed industry standards in their organizational initiatives. From customer service to business resilience, it was wonderful to highlight members of our community who have gone above and beyond.
The sheer quality of the applications compelled us to further showcase this year's winners, and this week we are highlighting the Business Resilience Impact Award Winner, IBM. Read on to learn how James J. Kavanaugh led the Business Continuity Management project that reduced IT expenses by $150K!
Want to get involved with SSON's live events? The 24th Annual Shared Services and Outsourcing Week - Europe is set to take place this May!
Featuring over 100 senior shared services & GBS speakers across diverse sectors including pharma, banking, social media, and beyond, the event will offer invaluable insights for every shared services leader.
But, space is now near full capacity and extremely limited. Passes will be honoured on a first-come, first-served basis. So, secure your place now!