Caroline Basyn is the Senior Vice President of Mondelez Business Services and Mondelez International. At the time of last year's awards, Caroline had been with the company for three and a half years, with the mission to build global business services from scratch.
In this interview with SSON, Caroline – who also sits on SSON's Global Advisory Board – provides insight into the story of Mondelez Business Services and how it won the award for Excellence in Automation.