One of the core themes in Shared Services delivery today is "agility". With pressure pushing in on businesses from every region in the world, and faced with a more cautious approach to resourcing and investments, simply following the traditional Business Support trajectory for services won’t cut it any longer. The challenge today is: do more with less, but do it smarter and faster. In other words: develop more nimble, adaptable and agile support systems.
Nowhere is this more apparent than in Asia's booming services delivery sector.
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