What are the investment priorities of today's generation of SSO leaders? How mature are their operations? We surveyed the 500-plus attendees of this year's European Shared Services and Outsourcing Week before the event (which kicks off in Dublin next week) to get a realistic snapshot of today's typical SSO.
Impressive fact: more than a third of the respondents said their SSOs employ more than 1000 FTEs. And the top challenge: Robotics and Automation!
Read for yourself – download the report below.
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