With Asian economies growing 5% and faster this coming year, organizations operating in these lucrative markets will want to be nimble on their feet and quick to react to opportunities. And that is the queue for shared services to step into the spotlight. A shared services model supports not just a leaner cost structure but also the much needed agility that expanding businesses depend on. CFOs and the C-suite are increasingly leaning on services delivery models to provide the HR, F&A, and IT services that present the heart-beat of any organization.
Most organizations operating in Asia have leveraged some form of cost advantage already, be it labor-oriented or otherwise; today, it's about process and efficiency. Building up a knowledge base and gaining an edge through the related process expertise is becoming more important.
This SS&O report highlights some key statistics that are impacting the shared services and BPO market in this region:
67%...
of shared services organizations reported growth in operations in the last 18 months
65%...
plan to increase their focus on BPO in today’s economic environment
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