About the Shared Services & Outsourcing Network

SSON Digital is the leading global online news source, offering cutting-edge content and technology innovations through iconic reports, topical webinars and online events, columns, and much more. Supported by a Global Advisory Board of world-class practitioners, we deliver the information to help drive maturity across the business services industry. 

SSON Events offer access to unmatched networking opportunities, exclusive experiences, world-class speakers, cutting-edge content and the most innovative technology and services. SSON events are carefully constructed products ranging from large-scaled to process-intensive to exclusive senior-level gatherings across live and virtual event platforms.

Global Business Services Certification provides the key strategies, proven approaches and standardized models  that will take your work, your team and your organization to the next stage of maturity, and thus deliver greater efficiency, cost reduction, agility and innovation. With a P-GBS Certification, you have earned the credentials that distinguish yourself as an expert. 

SSON Research & Analytics (SSON R&A) is SSON’s global data analytics center, and your premier resource for all the metrics, benchmarks, trends and business insights that affect your Shared Services and GBS operations wherever they are based. The SSON R&A's user-friendly platform provides data-driven intelligence via a library of research studies and four data tools: Metric Benchmarker, City Cube, Intelligent Automation Universe and the Shared Services Atlas. Premium subscribers may also gain access to consultancy hours, led by expert advisors who bring 15+ years experience to the SSO/GBS industry.